From the customer making contact and walking through the door to The Tinderbox showing the customer how to light and operate the appliance. Read how the process works.
From the initial contact we would book in a site survey as your requirements and fireplace are completely individual. We are here to guide you through the process to turn your vision into reality in a legal way, working to building regulations document J in which we have extensive training and knowledge. We want to keep you warm and safe.
Once we have visited and taken all the relevant details and your vision as to what you want to achieve with your fireplace we will book you in for a one to one at the showroom at a pre-arranged appointment.
At the showroom we will go through all the points relating to the fireplace to choose appliances, materials etc. our aim is to give you an aesthetically pleasing fireplace with the right materials that give it longevity.
We will then produce a quotation based on this knowledge.
If you chose to proceed with us we normally take a deposit of the largest component paid in full and book in dates that are suitable to both parties, if we need to book in other professions plasterers, electricians, scaffolders etc. we will take care of this for you to leave you just dealing with The Tinderbox.
We will then produce our magic…
On this page is a selection of Fireplaces large and small that The Tinderbox have produced that will give you some idea of the extensive work and knowledge we undertake and have, there is a selection of projects undertaken from start to finish, a few before and after and some of just finished. Hopefully there is something here that ticks your box and inspires you as it has us.